Refund policy
Return and Refund Policy for - Preeda Gluta Fast
Last Updated: 1-September-2025
Thank you for choosing Preeda Gluta Fast. We are committed to providing you with products of the highest quality. If for any reason you are not entirely satisfied with your purchase, we're here to help.
Please take a moment to review our policy:
1. Eligibility for Returns and Refunds
To be eligible for a return or refund, your item must be unused, in the same condition that you received it, and in its original packaging. It must also be accompanied by the original receipt or proof of purchase. Certain items, such as perishable goods, personalized items, and gift cards, may not be eligible for return.
2. Initiation of Returns or Refunds
You must initiate a return or refund within 14 days from the date of purchase. To initiate a return or refund, please contact our customer service team at info.preedacream@gmail.com or call 8178565680. Provide your order number, a description of the item(s) you wish to return or refund, and the reason for the return or refund request.
3. Shipping Costs
Shipping costs associated with the return are the responsibility of the company, Or the return is due to an error on our part (e.g., wrong item shipped, damaged item).
4. Inspection and Approval
Upon receiving your returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above. If the item is approved for return or refund, you will be notified, and a refund will be processed using the original payment method. Please allow 5-7 business days for the refund to reflect in your account.
5. Exchanges
If you wish to exchange an item, please follow the same process as outlined above. We will process the exchange once we receive and approve the returned item. Any price differences will be settled accordingly.
6. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as per your preference.
7. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- Perishable goods (e.g., food items)
- Gift cards
- Personalized items
8. Customer Service
Our dedicated customer service team is available to assist you with any questions or concerns regarding returns or refunds. Please contact us at info.preedacream@gmail.com or call 7668983682.
9. Order Cancellation
If you wish to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request; however, please note that once an order has been processed and shipped, cancellation may not be possible. If your order has already been shipped, you may need to follow our return policy (outlined below) to initiate the return process.
Preeda Gluta Fast reserves the right to update or modify this return and refund policy at any time without prior notice. The policy in effect at the time of purchase shall apply to all returns or refunds.
Thank you for choosing Preeda Gluta Fast. We value your trust and look forward to serving you in the future.
Sincerely,
Preeda Products